Job Description

Volunteering and Community Coordinator

Responsible to: GOLD Delivery Manager
Place of Work: 215 Northdown Road, Margate
Purpose of Post: To recruit and support people, specifically with a learning disability, as volunteers for GOLD projects. To maintain the groups and activities already established and develop new projects.
Salary: One year contract 22 hours per week £13,390 (pro rata £22,520pa).

East Kent Mencap is a registered charity which provides opportunities for adults and children with learning disabilities, their families and carers, in all areas of their lives. Getting On with Learning Difficulties (GOLD), is a lottery funded project for local people with learning disabilities, who do not receive statutory funding or are moving out of the welfare system.  We support them to remain independent, access their community and feel less isolated.

Main duties and responsibilities:

  1. Managing volunteers and dealing with issues
  2. Liaising with other EKM services re volunteering opportunities
  3. Identifying appropriate training and learning opportunities
  4. Supporting people with a learning disability to gain confidence and skills through being a part of their local community
  5. Consulting with members of GOLD on other activities they would like and identifying potential volunteers to make this a reality.
  6. Building and maintaining links with community groups and organisations
  7. Working with GOLD members to create a monthly bulletin of activities
  8. Supporting GOLD members to be a ‘sounding board’ for current and new projects
  9. Representing the GOLD project, with a volunteer, at meetings and presentations
  10. Liaising with the Volunteer Bureau
  11. Undertaking DBS checks
  12. This role could also include providing details of activities to the fundraising team. This could include identifying ideas within the service for a fundraising opportunity & communicating efficiently to the fundraisers, so that funders can be updated.
  13. To be an ambassador for EKM, working in partnership with other agencies to ensure effective and co-ordinated community responses.
  14. To work within EKM’s quality management system following all policies and procedures.
  15. To report any problems/difficulties/complaints to the service manager and participate in follow up investigations as required.
  16. To maintain confidentiality and to ensure that professional boundaries are observed when working with individuals, staff and external bodies and to work within EKM’s Code of Conduct.
  17. Comply with differing requirements of the Mental Capacity Act (MCA) and Deprivation of Liberty Safeguards (DOLS).

Managing security:

  1. To maintain the security and well-being of people and to communicate immediately with the service manager of any breaches of security.
  2. To ensure that the security of sensitive information is maintained and complies with the requirements of the Data Protection Act 1998 and EKM Policies/Protocols (Information Governance).


  1. To develop and maintain positive, collaborative working relationships with all EKM staff, both locally and across the wider organisation, being committed as part of the team to providing a high level of support and maintain good practice. To adhere to East Kent Mencap ethos of support & be friendly, approachable & maintain a positive attitude, even when faced with behaviours that challenge.
  2. To attend all meetings or training as requested by the Manager. To attend regular supervision sessions/ team meetings and participate in EKM’s performance management processes


October 2018

It is essential to the development of EKM’s service delivery that the post holder is able to respond flexibly to changes in the requirements of this post. This job description is therefore a guide and not an exhaustive list of all responsibilities the post holder may have over time.