Online services

East Kent Mencap have online services available for people with a learning disability. These will continue to be available throughout the COVID-19 pandemic, and we can help you with any technical issues that you may have when accessing these services from home.

We have an online community of over 6,300 people, including individuals with a learning disability, their families, carers and EKM supporters.

To access these services, you will need to have access to a smart phone, computer or tablet at home, as well as a reliable internet connection. If you need help getting set up or would like some advice on technology, please do get in touch and we can support you to be able to access these services.

See below for more information about our online services.

Virtual Day Resource Sessions

Our Day Resources in Sheerness, Herne Bay, Margate and Ramsgate now run Virtual Day Resource Sessions over Microsoft Teams. These sessions involve all the fun, companionship and support of our in-person Day Resource Sessions, but are accessed over a video call from the comfort and safety of each individuals' home.

Activities include arts and crafts, fitness, games, music, life skills and more. The Virtual Day Resource Sessions involve a small group of members who can all talk to each other, work together and make friends.

These sessions can be paid for directly by your local authority or you can pay with your own money or funding from your family.

We welcome new faces and offer free taster sessions.

As part of our Day Resource service, during lockdowns we also keep in touch with members through regular phone calls, to provide support, advice and a friendly check-in.

Get in touch on 01843 808964 or email to find out more and arrange your free taster.

KARA tablets - Video carephones

East Kent Mencap was delighted to be chosen by Kent County Council to take part in their new service, KARA, providing vulnerable people across Kent with virtual care and support via video carephones. In partnership with RETHINK Partners and Alcove, Kent County Council lunched the KARA service as part of a response to the Coronavirus pandemic.

With a KARA tablet, even those with little or no technical ability are now able to connect with loved ones and caregivers.

KCC have commented that EKM was the 'most productive organisation' taking part in the programme as our staff have so far supported the rollout of 75 units to members with tablets still going out. Members tell us they are making great use of their tablets!

If you would like to find out more if you or someone you care for could benefit from a KARA tablet, please do get in touch on 01843 808 964 or email

The photo below shows our member Natalie delivering a KARA tablet to her friend and fellow EKM member Robert, so they can chat to each other virtually whenever they like.

Online events

We also run one-off online events, including virtual discos, online film premieres starring our members, video-streamed music concerts, and virtual fun days!

Our events are a mix of free and paid for, accessed over YouTube, Zoom or Microsoft Teams, depending on the event.

To find out about our upcoming events, check out our calendar here, follow us on Facebook, or sign up to our newsletter here.

Email if you have any questions about our events.

Facebook Lives

Tune into our Facebook page every lunchtime at 12pm on Mondays and Fridays to chat live to Demi and other members of our team. These catch-up chats are Live, public, free, and a chance to hear about our most up-to-date news, as well as chat to other members and supporters of East Kent Mencap.

We have an online Facebook community of over 2,500 of EKM members who have a learning disability and supporters. Join us to chat and get advice.

Follow our Facebook page here.


Our YouTube channel is full of awesome activity videos by our Support Workers, showing you lots of activities you can do at home, including cooking, gardening, drawing, and music!

You can also watch fantastic videos of our members performing music, dance and drama, as well as many other talents!

There are over 140 videos on our YouTube channel for you to enjoy.

Explore our YouTube channel here.